Cancellation Policy

Upon arrival, please patiently wait in your vehicle and text me that you have arrived. You will have to be buzzed in the building. Please do not come to the door and wait until I respond to your text message to buzz you in the salon. Please note that i may be assisting clients at the time of your arrival. ****For regular appointments: Cancellations/Rescheduling must be done a minimum of 24 hours before your appointment. Failure to notify during this period will result in fund paid being kept and a rescheduling fee of $35 additional to get on schedule again (if available) . All sales are final ** Upon booking this appointment, the client acknowledges that reserving this appointment that it is nonrefundable in all circumstances, including, but not limited to if the client decides that she/he does not want or is no longer able to receive receive services from Barbies By Arie - Elle.Chateaux upon receipt of the reservation or appointment confirmation via email/the owner agrees to hold the required services/requested services date for the client. All retainers and reservation fees is considered earned in the entirety once the payment is completed and the service date is secured the reservation fee/the retainer fee is nonrefundable if a client decides to pay in full . ***Rescheduling must be done within 7 days after the date you originally booked otherwise all funds paid will be non-refunded. ** All sales are final. If you decide to cancel the appointment. no refunds will be given. Tennessee Theft of Services Addendum Legal Reference: This addendum is issued pursuant to Tennessee Code Annotated § 39-14-104 (Theft of Services). Notice of Legal Responsibility By booking and/or receiving services from Barbies by Arie | Elle.Châteaux, the client acknowledges that services are rendered with the expectation of lawful payment. Any attempt to avoid payment for services rendered — including but not limited to unauthorized chargebacks, false claims of unrecognized charges, or payment reversals after services are completed — may be considered theft of services under Tennessee law. Third-Party Payment Clarification If a third party voluntarily submits payment for a client’s service, such payment is considered authorized and intentional. Any dispute between the client and the third-party payer is a private matter and does not negate the validity of services rendered. The client receiving the service remains financially responsible for payment if a third-party charge

Contact Details

• 5842 Stage Road, Bartlett, TN, USA

  + 901-691-7319

  ariellswain@icloud.com