PRIVACY POLICY
BARBIES BY ARIE DBA ELLE.CHATEAUX

Effective Date: [Insert publication date]

Barbies by Arie DBA Elle.Chateaux (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, retain, and disclose information when you visit www.barbiesbyarie.com, complete our forms, book services, register for training, make payments, or communicate with us.

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INFORMATION WE COLLECT

Depending on your interaction with our business, we may collect:

• Contact information, including your name, email address, phone number, and mailing address.
• Appointment details, service preferences, consultation information, and booking history.
• Intake information, including relevant health history, medications, allergies, skin concerns, previous treatments, and emergency contact information.
• Training registration details, experience, professional credentials, prerequisite documents, and identification when requested.
• Electronic signatures, consent selections, policy acknowledgments, and communication preferences.
• Photos or documents you submit for consultations, treatment records, training, or other stated purposes.
• Billing information, payment status, transaction records, and third-party payer details.
• Messages, inquiries, feedback, and other information you provide.

Our website and connected providers may also collect technical information, such as IP addresses, browser and device information, and website activity, depending on the tools enabled.

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HOW WE COLLECT INFORMATION

We collect information when you submit forms through Wix and Epic Forms, schedule through Wix Bookings, register for training, complete a transaction, upload documents, subscribe to communications, or contact us.

Technical information may be collected through cookies and similar technologies used by our website and connected applications.

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HOW WE USE INFORMATION

We use information to:

• Schedule, manage, and provide beauty services and training.
• Review service suitability, prerequisites, and relevant safety considerations.
• Maintain client, student, consent, and transaction records.
• Process payments and manage invoices, refunds, or billing questions.
• Send confirmations, reminders, preparation instructions, aftercare information, and scheduling updates.
• Respond to inquiries and provide customer support.
• Send marketing communications when you have provided the applicable consent.
• Improve business operations, protect against misuse, resolve disputes, and meet applicable legal obligations.

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SENSITIVE INFORMATION AND PHOTOS

Health information, identification documents, signatures, and other sensitive records are used for the purposes associated with their collection.

Submitting a photo for consultation, treatment documentation, or training does not itself authorize its use in public advertising. Promotional use requires separate permission.

Please use our designated forms or another method arranged with us to submit sensitive information. Do not send full payment card details, identification documents, or detailed medical information through ordinary text messages.

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WEBSITE, FORMS, AND PAYMENT PROVIDERS

Our website uses Wix, including Wix Bookings, and Epic Forms. Information submitted through these services may be processed or stored by their providers as needed to deliver their functions.

Depending on the payment method selected, transactions may involve Wix’s payment services, Square, Sezzle, Afterpay, or Affirm. These providers process information under their own privacy policies and terms. Financing approval and account management are handled by the applicable provider.

Information may be processed outside your state or country, depending on the provider’s operations.

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WHEN WE DISCLOSE INFORMATION

We may disclose information to providers that support our website, forms, scheduling, payments, recordkeeping, and communications, as needed to perform those functions.

We may also disclose information when required by law, in response to lawful requests, or when reasonably necessary to protect safety, investigate fraud, resolve disputes, or protect legal rights.

SMS information is subject to the additional protections below.

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TEXT MESSAGING AND MOBILE PRIVACY

When you opt in to text messaging, we collect your mobile number, consent selections, and related messaging records.

Messages may include appointment confirmations, reminders, intake links, preparation and aftercare instructions, scheduling updates, class registration information, payment reminders, and responses to inquiries.

Promotional messages are sent only when you separately consent to marketing texts. Providing a phone number or accepting a service agreement does not, by itself, constitute marketing consent.

We do not sell, rent, or share mobile numbers, SMS opt-in data, or consent with third parties or affiliates for their own marketing or promotional purposes.

We may provide necessary information to messaging platforms and telecommunications providers solely to operate and deliver our messaging program. SMS consent is not transferred to another business for its independent messaging campaigns.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. After opting out, you may receive one confirmation message.

Opting out of texts does not cancel an appointment or registration. Contact us to arrange another method for necessary communications.

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EMAIL COMMUNICATIONS

We may email you about appointments, forms, purchases, training, and other business matters.

You can unsubscribe from promotional emails using the unsubscribe link or by contacting us. Unsubscribing from promotions does not automatically stop necessary appointment, registration, or transaction communications.

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COOKIES AND TRACKING TECHNOLOGIES

COOKIES AND GOOGLE ANALYTICS

Our website uses cookies and similar technologies to support website functionality. We also use Google Analytics to understand how visitors find and interact with our website and to improve its content and performance.

Google Analytics may collect information such as pages viewed, interactions, approximate location, browser and device details, and referral sources. Google processes this information according to the applicable Google privacy policies.

You can manage cookies through your browser settings and, where available, our website’s cookie preference controls. Disabling certain cookies may affect website functionality.

Learn about Google’s practices:
https://policies.google.com/technologies/partner-sites

Google also offers a browser add-on to opt out of Google Analytics:
https://tools.google.com/dlpage/gaoptout

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INFORMATION SECURITY AND RETENTION

We use reasonable safeguards designed to protect personal information. No website, electronic transmission, or storage system can guarantee complete security.

We retain information as reasonably necessary to provide services, maintain required records, document consent, resolve disputes, and meet applicable legal obligations. Opt-out records may be retained to honor your communication preferences.

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YOUR PRIVACY CHOICES

You may contact us to request access to, correction of, or deletion of your information, or to withdraw consent where applicable.

We may verify your identity before fulfilling a request. Some records may need to be retained for legal, transaction, safety, or consent documentation purposes. Additional rights may apply depending on your location.

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THIRD-PARTY LINKS

Our website may link to external websites or services. Their privacy practices are governed by their own policies.

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POLICY UPDATES

We may revise this policy as our practices or applicable requirements change. The updated policy will display a revised effective date. When required, we will provide additional notice or obtain new consent before making changes that affect how information is used.

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CONTACT US

Barbies by Arie DBA Elle.Chateaux
Website: https://www.barbiesbyarie.com
Email: bballc@icloud.com
Phone: 901-691-7319
Mailing Address: 2810 Summer Oaks Dr. Bartlett,TN 38134 ATTN: Ariell Swain