Cancellation Policy

Upon arrival, please patiently wait in your vehicle and text me that you have arrived. You will have to be buzzed in the building. Please do not come to the door and wait until I respond to your text message to buzz you in the salon. Please note that i may be assisting clients at the time of your arrival. All sales are final. ***For regular appointments: Cancellations/Rescheduling must be done a minimum of 24 hours before your appointment. Failure to notify during this period will result in fund paid being kept and a rescheduling fee of $35 additional to get on schedule again (if available) . ***Rescheduling must be done within 7 days after the date you originally booked otherwise all funds paid will be non-refunded. Tennessee Theft of Services Addendum Legal Reference: This addendum is issued pursuant to Tennessee Code Annotated § 39-14-104 (Theft of Services). Notice of Legal Responsibility By booking and/or receiving services from Barbies by Arie | Elle.Châteaux, the client acknowledges that services are rendered with the expectation of lawful payment. Any attempt to avoid payment for services rendered — including but not limited to unauthorized chargebacks, false claims of unrecognized charges, or payment reversals after services are completed — may be considered theft of services under Tennessee law. Third-Party Payment Clarification If a third party voluntarily submits payment for a client’s service, such payment is considered authorized and intentional. Any dispute between the client and the third-party payer is a private matter and does not negate the validity of services rendered. The client receiving the service remains financially responsible for payment if a third-party charge is reversed. Chargebacks & False Claims Filing a chargeback for services that were fully performed may be treated as an attempt to obtain services without payment. Barbies by Arie | Elle.Châteaux reserves the right to dispute all chargebacks with supporting documentation, recover outstanding balances, deny future services, and pursue remedies permitted under Tennessee law. Evidence & Documentation To protect against fraudulent disputes, the business maintains booking confirmations, signed intake and consent forms, photo ID verification, time-stamped service records, before-and-after photos, and communication logs. These records may be used in disputes, collections, or legal proceedings. Acknowledgment By completing a booking or receiving services, the client conf

Contact Details

• 2810 Summer Oaks Dr suite 4, Bartlett, TN 38134, USA

  + 901-691-7319

  ariellswain@icloud.com